Feel free to reach out if you have any other questions or feedback.

","id":"W2GRAKYXIM"},{"title":"thank you","content":"

Thank you for trying Store.link 🤗

","id":"5TRD0S7VRE"},{"title":"Follow up","content":"

Just checking in, all good on your end?

If you still need help, please reply back to this email.

Thank you,
Sibel from Store.link
Give us a review 🌟 | Become Affiliate ⚡️

","id":"QPAJB4XEI5"},{"title":"access-block","content":"

Thanks for reaching out.

There was a change in Google's permission policy (for accessing Google sheet). So we have to re-authenticate every user who signed via Google.

Here is what you need to do.

Visit https://myaccount.google.com/connections on the Google account that you used to sign into Store.link earlier
This will list all apps with permission to access your Google account. You will find Store.link there
Choose Store.link in this list and click on Delete all connections.
Now you try to visit dashboard again and login with the same Google account.

Please try it and let us know if you are facing issues.

","id":"TEK5V7X742"},{"title":"game-block","content":"

We found that your online store is selling game credits.

Selling game credits is against our terms. Generally, we do not allow selling items you do not have the right to sell.

If you have proper official authorisation from the game developer to sell their virtual goods, please send us the proof. We will review and unblock the store.

","id":"XF6KLYY39V"},{"title":"No response follow up","content":"

Just checking in, all good on your end?

Since we have not heard back from you, for now, we will mark this conversation as closed, but if further assistance is needed feel free to reply to this conversation and the chat will be reopened.

Thank you,
Sibel from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"XGJP27FQOG"},{"title":"shyjal","content":"

Happy to help,
Shyjal from Store.link
Share Review ❤️️ | Become Affiliate ⚡️

","id":"JC5SOIAKAI"},{"title":"aslam","content":"

Happy to help,
Aslam from Store.link
Tell us your Feedback 😊 | Become Affiliate ⚡️

","id":"KFGM8U9A3X"},{"title":"cemre","content":"

Happy to help,
Cemre from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"MY989LC293"},{"title":"Markdown","content":"

Store.link supports Markdown format. You can use this to add links to your Product Description.

Here is our guide for more information on the subject.

","id":"T3FCU78D6X"},{"title":"Elaborate Query / Issue","content":"

Thank you for reaching us, happy to help!

Could you please elaborate on your query?

Please tell us what you need help with or what didn't work for you and we will be happy to assist you 🙂

Thank you,
Sibel from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"MP90T4BQKY"},{"title":"Other (replied)","content":"

I replied to your other email on the same query.

Thank you,
Sibel from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"Y541J9B0CF"},{"title":"Refund Issued","content":"

We refunded your money on our side. It usually takes 5-10 business days (sometimes less) for you to see it on your card. This time might vary depending on your card issuer.

Have a lovely rest of your day,

","id":"XKKK9G06FV"},{"title":"Escalate","content":"

I've passed this on to our Product Team and I will get back to you as soon as I have an update.

Thank you for your patience.

","id":"UC5ZJILKXQ"},{"title":"Holding","content":"

Thank you for contacting Store.link.

We have received your message and will get back to you shortly.

","id":"XVGPZAN6NP"},{"title":"Feature Request","content":"

Thank you for contacting Store.link regarding your query.

I'm sorry to advise that option is currently not available. I have now added this to our feature requests.

We really appreciate your feedback.

Feel free to reach out whenever you need further help.

","id":"68TZMS9GAE"},{"title":"Column Headers","content":"

Sorry to hear you are having issues. Please check whether any of the column headers on your Product Sheet have been changed or deleted.

Column headers are used to add information for different attributes of the Product listing. Each of these column headers have a purpose and their names in the Google sheet should not be changed. They must remain as they are, for the proper functioning of your Store.link website.

For more information, please check our guide: Column headers of Product Sheet

","id":"991C3FX3Q4"},{"title":"Short Testimonial","content":"

Glad I could help 🙂

We're trying to gather some testimonials. We're a small team! A brief testimonial from you would greatly support our product 🙏🏻

Here are some examples that we show on our website:

If you could spare a minute to share a few thoughts, that would be great 🤗

Thank you,
Sibel from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"EZSZKJ5GWG"},{"title":"image upload","content":"

For adding images, there are 4 methods you can use:

add the raw URL of the image to your Google Sheet
use an =IMAGE(\"Raw URL\") formula
upload images via your Store.link dashboard
add images via Google Drive.

Please check our guide for more information: How to add an image for your Product?

","id":"UD6FBLN91V"},{"title":"Blocked","content":"

Thank you for reaching out. We block stores automatically if they are found to violate any of the following:

Selling illegal products
Selling regulated products without proper licenses
Selling restricted items that don’t meet requirements
Offering offensive content
Selling copyrighted material without authorization
Selling game credits

Please review the prohibited items list in our terms to ensure compliance. If you believe this was a mistake, feel free to provide more details, and we’ll look into it further. Please refer our terms and conditions for more details

","id":"TIPHR8MVGC"},{"title":"Sibel","content":"

Thank you,
Sibel from Store.link
Give us a review 🌟 | Become Affiliate ⚡️

","id":"1KC143XFDX"},{"title":"DSN settings","content":"

Please note that some DNS settings can take a little time to come into effect.

Could you please send a screenshot of your custom domain settings in Store.link Dashboard and also your DNS manager?

","id":"LFFUQ68IBN"},{"title":"Delivery","content":"

Thank you for trying Store.link 🤗

We do not have a delivery confirmation step. Store.link does not take care of tracking or getting delivery confirmation.

When you Ship the order, you can leave a custom note, where you can leave the tracking ID for the customer.

I hope the flow is clear. Please let me know if you have any questions.

","id":"MHAISEIOW8"},{"title":"No phone support","content":"

I am sorry to tell you that we do not provide support over the phone.

Please ask your questions here via email and I will be happy to answer them all.

","id":"P6V7GC1CHU"},{"title":"Aslam's calendar","content":"

Please book a call into Aslam's calendar here - https://cal.com/aslamabbas

","id":"2WCWNO5N1C"},{"title":"Startup discount","content":"

We offer a special discount for startups!

We provide a 50% discount for the first year on any plan you choose; including yearly plans.

To qualify for this offer, I just need some docs to verify that you are indeed a startup. If you can send them over, I can request this offer for you.

","id":"LS0PJACEVZ"},{"title":"Bounty","content":"

Thank you for your interest!

We don't have a bug bounty. We look at the issues reported and reward them if they are found to be serious issues.

Please send the details to shyjal@micro.company with the complete details:

1. What's the issue and severity?

2. Example to reproduce

3. Fix suggestions

Thank you,
Sibel from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"QOGAO6BB0C"},{"title":"Product variants","content":"

You may use product variants!

Please see our help guide for more info: What are Product Variants?

Thank you,
Sibel from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"IULNEMCGJ8"},{"title":"Add chatbot","content":"

To add your chatbot to Store.link, please go to Settings > Integrations and copy your Collect.chat code snippet inside Custom Script.

Here is our help article on the subject: How to add custom JavaScript to my online store?

","id":"TJHMXB3NYZ"},{"title":"Accidentally deleted","content":"

Sorry to hear that you deleted your Google Sheet. I'm afraid it will not be possible to recover a deleted Google Sheet as we do not keep a copy of deleted items.

In this case, you will need to create a new store.

Thank you,
Sibel from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"0XFOQ82TJJ"},{"title":"Wrong Company","content":"

Sorry, you seem to have messaged the wrong company.

We help people build no-code e-commerce sites!

If you need any help with that, please let us know.

Thank you,
Sibel from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"CM7BIMACLH"},{"title":"inform-block","content":"

Hi,

We regret to inform you that your store has been blocked due to a trademark violation for the item you are selling:

<link>

According to our terms, selling items that you do not have authorisation to sell will result in store suspension.

You may create a new store and ensure you only sell authorized items.

Regards,
Trust & Safety Team,
Store.link

","id":"VO1PLQVSSU"},{"title":"Permissions Google","content":"

Could you please delete the store.link permissions from your google account and try again?

Steps to removing store.link permission:
1. Go to https://myaccount.google.com/ and select the account you used with
2. Go to data & privacy -> third-party apps & services (will need to scroll down a bit)
3. Search for 'store.link' and select it
4. Click on 'Delete all connections you have with Store.link' and proceed.

Please let me know if this works for you.

Thank you,
Sibel from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"Y2BD8B2EMR"},{"title":"Agency plan","content":"

We offer a special plan for agencies.

Agencies signing up clients for Store.link receive a 30% discount on all plans, both monthly and yearly. Check our pricing plans for details. [The Standard plan will be reduced from $25/month to $17.50/month.]

Sign up more than 5 customers, and from the 6th onward, enjoy a 40% discount. [The Standard plan will be reduced from $25/month to $15/month.]

If you want to sign up for the agency plan, please provide your Store.link account email and your portfolio or brochure used for pitching to prospects.

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We believe it will be very helpful for customers to have a way to be directed to the category/item we displayed on the banner","how can I add more colors to my products?","اردو میں بات کرسکتے ہیں آپ","Hi,\n\nI need help changing the page width on my store. The page at \nhttps://www.officefurnitures.ae/page/return-and-exchange-policy \ncurrently has a narrow container width, and I need to increase it to 90rem (1440px).\n\nI tried adding custom CSS in the Custom Script section, but the changes are not applying. The page content is too narrow and I need it to be wider.\n\nCan you please help me:\n1. Change the container/page width to 90rem across my entire store\n2. Or tell me the correct way to add custom CSS that will override the default container width\n\nCurrent issue: The .container class has max-width limits at different breakpoints (640px, 768px, 1024px, 1280px, 1536px) and I need all content to expand to 90rem width.\n\nThank you!","Can i send Order as pdf to WhatsApp","how to delete all orders","Jo humne product add kiya usko delete kr skte h","Hide Search bar","How do I 301 redirect my site to a new url?","Add size option","Yes that's right","how to disable design option?","I dnt want to provide design option to the Admin of the site , how do i remove design option from the left side menu?","Yes it's correct","1. show","1. show 2.10 3.yes","Cómo puedo cambiar el mensaje que envia a mi whastaapp","Recibir los peiddos","Design Master_Images/Baloon P16.Image.075017.jpg\n\nmy file name is in this format, will it work","images displaying on desktop but not on mobile device","image not getting displayed on mobile device","como agregar que puedan seleccionar colores?","How can I edit bulk purchase price for product?","Preços de camisolas","I dont use a Credit Card how can I pay","i am not able to see descrption tab in my prodcut google sheet","how can i add Description tab in product sheet","How to make available quantity visible","How to make available quantity visible on store","how can i make available quantity for item visible on the online store","price while the formulas is enabled","Ho can I share a product link with my customers?","اس میں ایپ کو موبائل میں استعمال کر رہی ہوں مگر مجھے اس ایپ کو استعمال کرتے وقت مشکل پیش ا رہی ہے کہ پروڈکٹ شیٹ استعمال کرتے وقت بہت مسئلہ ہو رہا ہے وہ وقت بہت چھوٹے چھوٹے نظر اتے ہیں وہ چینج کرنا بھی مشکل ہو جاتا ہے کیا اس کا کوئی اور حل ہے","How many of your 50 monthly orders you have already used","How many of my 50 monthly orders i have already used","How many of my out of 50 monthly orders i have already used","can we add free shipping to specific product when shipping charge is applied to shipping charge pages and how","how can i give free shipping to specific product","yes","multiple clietns","Merci beaucoup. j'ai vu une vidéo tutoriel au début mais actuellement ça ne s'affiche plus. Je veux la revoir encore , c'est possible ?","Can i edit and order? For example if a customer change their shipping details can i go in and edit it?","How can i edit an order?","where to add what's App no?","Ambas","Las dos","How can I change tha category name","Bol be","product variation options like customer will type","it didnt appear as dropdown","اردو میں سوال کر سکتا ہوں","My store is connected and managed through Google Sheets. Each column works perfectly for its specific purpose, such as Thumbnail, Image 1, Image 2, and Video (where I paste a YouTube link and it displays correctly on the product page).\n\nNow I want to add affiliate products from another store (for example, Daraz). For this, I need the Add to Cart button on my product page to change to something like “Order on Daraz”, and when customers click it, they should be redirected directly to the affiliate product link.\n\nIf possible, please guide me on:\n\nHow to change the button text to “Order on Daraz”.\n\nHow to add a new Google Sheet column (like the “Video” column) for an affiliate link so that the product page shows the correct redirect button.\n\nThank you!\nLooking forward to your assistance.","How to voice changer?","ça fonctionne toujours pas","How to delete an order","Remove an order from the store","Remove an order","cancel an order","Can I make whiteout upgrades","Ah","Why I can’t open product sheet why ?","It’s happened mistake if I open the cart and the cart inside it thing it not open the cart it open the check out but if nothing inside the cart it open normal","je n'ai pas de colonne Description dans le fichier","no i cant see any invoice dated 21 January or later","my payment is still on processing mode? when will get done?","Ok merci je reviendrai avec d'autres questions apres","Thanks","transfer domain","I want to add measure of my product in kg like 1 kg 500 gram like this how to add this ?","I want to add measure of my product in kg like 1 kg 500 gram like this how to add this ?","How to add kg","Kilo gram","1 kg 100","I want a ai assistant for our store","كل هذه فعلتها","How can i recover abandoned cart and retarget the customers using targeted whatsapp api marketing"],"negative":23,"tickets":23,"positive":2},"emails":{"_id":"69748a83ef4a2fab491e6d1a","total":21}}}

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